WHAT IF I FALL ILL AND NEED TO SEE A DOCTOR WHILST IN ZAGREB
EMERGENCY NUMBER IN CROATIA IS 112
If you are EU resident, use your European Health Insurance Card (EHIC) WHICH allows you to receive medical treatment in Croatia for free or at a reduced cost, if the treatment becomes necessary during your visit. EHIC covers the costs of medical treatment only with contracting health care providers, which is HZZO in Croatia. This means public hospitals and ambulances partnered with HZZO.
NON EU RESIDENTS
Follow the instructions written in your health insurance manual. In emergency contact
Emergency ambulances are your first address if you are injured or have a serious heath issues. Here in Zagreb it is called:
telephones: +385 1 63-02-911 + 385 1 63-02-894
Address: Zavod za hitnu medicinu grada Zagreba, Heinzelova 88.
Open daily 24 sata hours, all year around. Here is how to get there:
- General practioner is your first stop if you have usual health issues. EHIC is usually valid there, but not all family practices are partnered with HZZO. Look for the big HZZO sticker on the front door. If you’re not sure, ask a nurse or a doctor.
- Tourist ambulances are not partnered with HZZO, your EHIC will not work there. Tourist ambulances are common on the islands or outside urban areas.
EHIC won’t cover it all. It will cover urgent health care if necessary, even urgent health care of chronic or pre-existing diseases, but not if the goal of your trip is medical treatment. Any treatment provided is on the same terms as Croatian nationals. This means that you may have to bear the participation cost if there are any.
EHIC is not travel insurance. Travel insurance will cover most of the costs if anything happens to you, so having one along your EHIC is a must.
EMERGENCY NUMBER IN CROATIA IS 112, operators speak English and German.
After you got better, contact your insurance operators